Car is perfect. I'm amazed looking at the alignment spec sheet- it came out perfectly symmetrical left/right and EXACTLY the specs I discussed with Andy. Dave treats me like I dropped off an M6, not an 8 year old 3-Series. I'm very impressed. Thanks again.
I was very impressed by BPG. I really appreciate all the information Dave and Andy provided me about my car. I feel like I was able to make an educated decision and nothing was left out. I never felt rushed or pressured, and I'm appreciative of not getting a hard time -or being turned away- for running late. You guys are my shop for the M3 (and the 525 when it's out of warranty). Thanks for a great first impression.
Mine was a first visit to replace a cracked expansion tank. The service was efficient and friendly with no no inflation with unnecessary additions and the rate reasonable within the realm of BMW repairs. I also liked the receipt readout which was clearly laid out. Since it was a first visit I am giving a 4, but I will certainly use them again.
Dave was good enough to schedule me in for a tire installation despite the busy week. Great service overall!
In response to my questions, the mechanics clearly identified areas that did NOT have problems. This honesty inspired confidance and saved me money.
Routine or special project, BPG manages to do it all at the highest level. Always alert to a potential issue, they allow the conscientious owner to be pro-active in maintaining cars that are special, but happiest when diligently looked after.
Easy. They are trustworthy, thorough, and know their way around even the most complicated BMWs.
Dave, BPG's service manager took the time to sit down with me and explain all the details of the repairs on my BMW so I understood exactly the what and why. Everything made sense and there was no funny business. I am a customer for life.
Dave is extremely helpful. He helped me figure the best repair options for my BMW
I've been a customer for a year now and feel very confident that my car is in good hands.